Service
Payments & Fintech Strategy
Payments decisions are rarely reversible at low cost. The provider you choose, the way funds flow and how exceptions are handled all shape margin, conversion, compliance exposure and how quickly you can enter a new market. I help teams make those decisions deliberately — and then make them work in operations.
Who it's for
- Founders choosing or replacing a payment service provider
- Fintechs designing a new payment product or flow
- B2B platforms adding payments to their core offer
- Teams whose payment operations have outgrown spreadsheets and goodwill
The problems it addresses
- Rising processing costs without a clear view of where they come from
- Authorisation or payout failures that nobody owns end to end
- A provider set-up that blocks entry into new markets or currencies
- Product, finance and engineering holding different pictures of the same payment flow
What the engagement includes
- Mapping current payment flows, providers, costs and failure points
- Defining requirements by market, payment method and customer segment
- Structured provider and infrastructure evaluation
- Designing payment operations: reconciliation, disputes, exceptions and ownership
Deliverables
- Payment flow map and cost picture
- Provider evaluation matrix with a reasoned recommendation
- Implementation and migration roadmap
- Operating model for payment operations
Expected business outcomes
- A payments set-up chosen for your next stage, not just the current one
- Clear ownership of payment performance and exceptions
- Better-informed negotiations with providers and partners
Outcomes depend on your context and team; I don't promise specific financial results.
Start a conversation
Have a problem worth solving properly?
Tell me what you're working on, what's in the way and what a good outcome would look like. I'll reply personally with a view on whether and how I can help.